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Arvato CSDB - Frau prüft Seriennummern auf Medikmanenten

Serialisation in Drug Production

Arvato CSDB Serialises - Securely & Legally Compliant.

Arvato CSDB - Core Functionalities
9 Good Reasons
Other Business Solutions
Why Arvato Systems
Deep Dive

Protection Against Counterfeit Drugs

Produktlogo arvato CSDB

According to the WHO, the trade-in of counterfeit medicines affects all countries worldwide and is increasing massively. At best, counterfeits are ineffective for end consumers - and in the worst case, they are life-threatening. The worst-case affects nearly one million people a year worldwide, where the toxic side effects of counterfeit drug products lead to death.

In order to effectively protect consumers, markets and manufacturers from counterfeits, a legally binding framework for tracing prescription-only medicines was created, for example, with the EU Falsified Medicines Directive (FMD) of 2011 and the Delegated Regulation (EU) 2016/161. Among other things, data matrix codes, database comparisons with national verification systems and solutions for detecting the integrity of product packaging (Tamper Evident sealing) are used.

Arvato CSDB - The Solution for Pharmaceutical Companies

A central element in the fight against counterfeit medicines is digitisation. The Arvato CSDB is used as a proven serialisation solution by over 80 pharmaceutical companies and ensures both a smooth serialisation process and the seamless implementation of legal requirements.

Arvato CSDB - Core Functions at a Glance

Drug serialisation is much more than a code on the package. Nationally as well as internationally, manufacturers and distributors have to meet the legal requirements regarding counterfeit protection.

The serialisation solution must integrate production lines, partners, customers & suppliers - this means comprehensive integration, adaptation of processes and high security measures. Whether at the intersections between ERP software and production and packaging machines, to the systems of external service providers or to national verification systems: The serialisation of medicines requires technical expertise, process know-how and the software solution Arvato CSDB, which reliably controls the entire serialisation process.

Grafik Track and Trace - Arvato CSDB

Download White Paper "Serialization In Drug Production"

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Solutions & Consulting Expertise for the Pharmaceutical Industry

Importance of the topic of serialisation for market participants such as pharmaceutical producers, contract manufacturers, marketing authorisation holders or wholesalers.

Marketing authorisation holder (MAH)

Contract manufacturing organization (CMO)

Pharmaceutical Wholesalers

EU countries

Marketing authorisation holder (MAH)

Due to the ever-increasing global regulatory requirements, the topic of serialization is becoming a significant issue for the pharmaceutical marketing authorization holder. Within the production process, they must ensure that the various requirements are implemented before their goods can be released for marketing. Therefore it is recommended that the marketing authorisation holder introduces a system that supports him in orchestrating the relevant serialization processes across all stakeholders.

Arvato Systems offers such a solution with the Arvato CSDB, which not only exchanges master and production data with your business partners very easily via standard interfaces, but also fills the relevant data in the national systems. This enables smooth marketing and prevents additional costs.

Contract manufacturing organization (CMO)

As a contract manufacturer, it is essential for you to design your production processes, which includes the serialization process, efficiently and to network with your customers very easily and flexibly to exchange relevant serialization data. The Arvato CSDB offers you the possibility to orchestrate production orders between the packaging lines and your partner very efficiently. 

On the one hand, the Arvato CSDB offers standard interfaces to all well-known line manufacturers to ensure smooth communication with your machinery. On the other hand, we use the Arvato CSDB gateway technology to request or receive production orders and serial numbers securely from your customers. 

Pharmaceutical Wholesalers

According to the Falsified Medicines Directive, pharmaceutical wholesalers are also required to verify products physically in their possession and, if necessary, to decommission them. Wholesalers must carry out these processes in different cases.

Based on its experience in the digitization of business processes in the logistics sector, Arvato Systems supports and assists licensed pharmaceutical wholesalers with the necessary change processes. The core of this offering is the Arvato Smart Logistics Platform - Healthcare Suite. This in turn is part of the proven platbricks platform (Arvato Smart Logistics Platform), which has been supporting logistics companies in digitizing their business processes since 2016.

EU countries

Arvato Systems currently supplies National Verification Systems for 17 countries in Europe and successfully connects them to the EU hub. The European Medicines Verification Organization has selected the expert for serialization & anti-counterfeiting as its official service provider. Arvato Systems relies on its own team to implement numerous projects in an international environment.

9 Good Reasons for the Arvato CSDB

The standardised ...

  • SECURE - reliable exchange of serialisation data with external partners.
  • FLEXIBLE - simple connection via standard interfaces.
  • SEEMLESS - fast and complete integration into existing IT landscapes.

integrative …

  • TRANSPARENT - reliable reporting of all serialisation events.
  • SIMPLE - seamless connection to existing systems (e.g. ERP & MES).
  • OVERARCHING - use at both site and line level.

Solution for Drug Serialisation.

  • COMPREHENSIVE - management of complex workflow processes.
  • INTERNATIONAL - perfectly tailored to national and international regulations.
  • CONNECTING - flexible connection to all important line manufacturers.

Other Business Solutions

National Verification Systems

platbricks Healthcare Suite For Pharma Wholesalers

Why Arvato Systems

Serialisierung in der pharmazeutischen Industrie mit Arvato CSDB - Kundenlogos

Today, our serialisation experts support pharmaceutical manufacturers and retailers worldwide in making medicines counterfeit-proof with IT consulting/process consulting and our own software solution Arvato CSDB (graphic: excerpt customer list).

Our expertise in the healthcare segment covers the entire serialisation process chain end-to-end, from the product to the end customer. Other in-house developments, such as the platbricks Healthcare Suite, offer additional opportunities to optimise processes and expand existing systems.

17 European countries have entrusted us with the operation of their National Verification Systems. The associated regulatory know-how ensures that our customers always have up-to-date processes/systems and thus investment and action security in a complex market.

Logo Horus Pharma
System Change: Migration in Less Than 8 Weeks

Focus Reference: Horus Pharma

Together with the Horus Pharma team, our specialists successfully replaced the legacy system for drug serialization with our proven and flexible solution Arvato CSDB (Software as a Service) within a few weeks.

Successful In the Pharmaceutical Industry: This Selection of Customers Already Relies on the Proven Serialization Solution Arvato CSDB


Aenova Group implements the requirements of the Falsified Medicines Directive with the help of the Arvato CSDB IT serialization solution

Safety for patients

Aristo Pharma serializes with Arvato CSDB.


Application of the serialization solution Arvato CSDB at Basic Pharma.

Serialization: Efficient & Secure

Bausch & Lomb uses Arvato CSDB for serialization.

Traceability of medicines

Chanelle Pharma serializes with Arvato CSDB.

Delorbis Pharmaceuticals Ltd
Serialization in the pharmaceutical industry

Drug protection with the Arvato CSDB with Dr. Falk.

Protection for end users

Serialization for counterfeit protection: Arvato CSDB at Dr. Kade.

Counterfeit proof medicines

Implementation of Arvato CSDB - IT solution for successful drug serialization according to the Falsified Medicines Directive

EU-FMD compliant

Genericon relies on serialization solution Arvato CSDB.

Safe Medicines

Serialization solution Arvato CSDB in use at Gerot Lannach.

In Less Than 8 Weeks to the New Serialization Solution

Horus Pharma changes serialization solution in record time

Compliant with the FMD

Arvato CSDB at Grünenthal.

In Less Than 8 Weeks to the New Serialization Solution

Horus Pharma changes serialization solution in record time

High safety requirements also in Spain

Our serialization solution Arvato CSDB in use at Laphysan.

Accurate Traceability of Medicines

medac with Arvato CSDB against counterfeit drugs.

Knowing where the drugs come from

Mylan successfully implemented serialization solution from Arvato Systems.

Drug Protection

Pharma Stulln serialized with the Arvato CSDB.

Against product piracy

At the heart of the Netherlands: Royal Herkel serializes with Arvato Systems

Serialization in dentistry

Counterfeit protection at Sigma Dental.

Medication safety

Successful serialization in medicine production with the help of Arvato CSDB

Solution for Pharmaceutical Logistics

Arvato Systems uses logistics solution to fulfill FMD at Yusen Logistics.

Safe Medications

Wörwag Pharma uses the serialization solution Arvato CSDB.

We Rely on Strong Partners

Eqeep Consulting B.V.
Körber Pharma

Deep Dive

How to Successfully Switch to Arvato Csdb - Watch Web Session Now!

WEB SESSION: Find out how you can easily and safely replace your existing serialization solution with the Arvato CSDB within a very short time - all the important information is presented for you in a compact and clear manner.

Change Serialization Software Made Easy

Are you planning to replace your software and/or hardware within your serialization landscape? We show you how it can work without any problems.

Serialization in Drug Production

White Paper: Interesting background information about the development and the hazards of drug forgery, EU legislation as well as worldwide initiatives and their practical implementation process of serialization can be obtained in our White Paper. 

Download Checklist: Serialization readiness in the drug production

As a CMO or a MAH, you need to deal with the already existing as well as the future requirements. We enable you by proving the checklist to gain a valuable overview of the most important topics, with which you should deal and gain clarity.

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What Is Serialization in Drug Production?

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Prepare for Serialization in Brazil

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How alert management systems help identify the root cause of an alert and ultimately reduce the number of warnings in the system - learn more in our blog post.

Your Contact for Healthcare & Pharma

Gurpreet Singh
Expert for Healthcare & Pharma